9:00 a.m. - 10:30 a.m.    Realtime Excellence and Encouragement
                           Speaker: Mark Tod Kislingbury, CSR, RMR, CRR
                           The 2001 National Speed Contest and National
                           Realtime Contest winner will talk to us about
                           excellence in reporting and give tips and
                           encouragement for those who aspire to realtime
                           proficiency.

10:30 a.m. - 10:45 a.m.    15-minute gourmet chocolate chip cookie break

10:45 a.m. - 12:15 p.m.    War Stories – Decades of Excellence
                           Panel including:
                           Jerry Kelley, CSR, RPR, CRR
                           Shirley Houston, CSR, RPR
                           Jack Moorhead, CSR, RPR
                           Susan Goldstein Henley, CSR, RPR, RMR, CRR
                           With over 150 years of combined reporting
                           experience, these seasoned reporters will speak
                           about a variety of subjects, including the
                           differences between reporting then and now, and
                           will then answer questions from the audience.

12:15 p.m. -  1:15 p.m.    One-hour lunch break
                           Lunch buffet provided including: Baked
                           lasagna, Caesar salad, bread and butter
 
1:15 p.m. -  2:15 p.m.     Collections – How To Get ALL Your Money
                           Speaker: James A. West, Attorney at Law
                           Tips and information concerning collection
                           problems, including trying to prevent these
                           problems from occurring and how to handle them
                           when they do.

 2:15 p.m. - 3:15 p.m.     Brief Swap –
                           I’ll Show You Mine If You Show Me Yours!
                           Facilitators:  Peggy Donnell, CSR, RMR
                                          Becky Landers, CSR, RPR, CRR
                           Peggy and Becky will share with you their favorite
                           briefs and facilitate an exchange of ideas that is
                           sure to be a lively and interesting encounter.
                           Bring your favorite (steno) briefs to share and be
                           ready to learn new and interesting ways to write
                           your most frustrating words.

 3:15 p.m. - 3:30 p.m.     15-minute cheesecake break

 3:30 p.m. - 4:30 p.m.     Jokes, Juggling and Taxes
                           Speaker: Sam Gainer, CPA
                           Learn and laugh at the same time in this enjoyable
                           session wherein Sam will talk specifically about
                           the problems that reporters face with their taxes
                           and the ways to handle them.

 4:30 p.m. - 5:30 p.m.     Personal Safety
                           Speaker:  A Certified Peace Officer, HPD
                           Personal safety is awareness in everything you do,
                           from the time you awake in the morning until the
                           time you go to bed at night; it means being aware
                           of your surroundings and the people in your
                           surroundings.  A police officer from the Houston
                           Police Department will address us concerning this
                           important issue.

 8:30 a.m. -  9:00 a.m.    Registration and Breakfast Buffet including:
                           Scrambled eggs, sausage, fruit, juice, and
                           mini-quiche

 9:00 a.m. - 10:30 a.m.    What the Eyes Hear and the Ears See – Changing the
                           Conversation from Conflict to Cooperation
                           Speaker:  Gary Roth, Attorney at Law
                           We all filter what we see and hear every day
                           through our personal experiences in the past.
                           Does that affect how you act or react in any
                           given situation?  Find out in this dynamic
                           session how to change your conversation so
                           you can take a fresh look at any situation and
                           then choose how you want to act – not react.

10:30 a.m. - 10:45 a.m.    15-minute break

10:45 a.m. - 12:15 p.m.    Ethical Procedures, the UFM, and other soapbox
                           issues
                           Speakers:  Mylinda Faircloth, CSR
                                      Janet Hoffman, CSR, RPR
                           Do you know what the rules are? This session will
                           address a multitude of issues that we encounter
                           every day as reporters.  As a firm owner for 15
                           years, Mylinda encounters reporters every day who
                           have no idea what the rules are. As a reporter
                           in the trenches who works with many different
                           firms, Janet sees things from the other side of
                           the desk. They will address the things that you
                           need to know to survive and maintain your
                           licensure.